Excellence Through Management of Spiritual Resources

Life energy learning Systems
phone : 9818635599
Email : info@skchakrabarty.com

Some of the important training inputs of life Energy learning systems

Managing Organization

1. Programs on Organization, Employees and Customers

Organizations to-day are facing complex new challenges. It is possible to meet up these challenges only by the involvement of employees. We need to create a learning environment in the organization enabling the employees to be aware of the environmental challenges faced by their respective organization. The awareness has to be infused among the employees, how an organization is a vehicle for their self growth, thereby merging the individual objectives of the employees and that of the organization. At the same time, to-day’s employees need to be conversant about the basic management tools as well as the necessity for creating differentiation for their beloved organizations through creativity and innovation. To this end, the following stimulations are required to be imparted to the employees:


  • Importance of organization in individual’s life
  • Belongingness and oneness with the organization
  • Challenges before the organization and role of employee
  • How to make strategy to meet up these challenges.
  • Differentiation through creativity and innovation
  • Understanding basic management processes and tools.

Customer service Excellence

The one and the most important tool for creating differentiation in to-day’s competitions is giving excellent customer service. There is need for infusing the sense of professionalism within the employees who can work as a representative of their beloved organization. They must develop the acute skills of managing customers who are human beings. The following inputs are relevant to this end:


  • Organization and your role
  • The concepts of marketing and differentiation
  • Customer’s expectations and the gap
  • Psychology of customers
  • Communicating with customers for understanding them
  • The attitude for customer service

Programs:
  • We and the organization- Creating Bondage (Duration 2 days)
  • Differentiation, Innovation and proactive thinking (Duration 1 day)
  • Developing Customer Relationship -do-
  • Customer-centric Strategy and Behaviour -do-

Managing Others

2. Programs on Communication Skills
Communication Skills

One of the most important tools for managing people is communication. For dealing with human beings for any purpose, we need to understand them first. Communication is a tool for understanding people so as to deal with them effectively. In an organization there is continuous dealing among human beings e.g., Customer and employee, senior and subordinate, the peers etc. Miscommunication, in any of these relationships creates misunderstanding, de-motivation and many other conflicts. There is need for acquiring the necessary understanding skills through communication so as to create better relationships. The necessary inputs are:


  • Communication and its importance in individual and organizational life
  • The inner understanding of communication
  • The communication process
  • Barriers in communication
  • Listening , empathy and transactional analysis
  • The body language and etiquette

Negotiation skills

In the organizational process, there is requirement for negotiating with various stakeholders wherever there is conflict in sharing with each other. Negotiation is a part of organizational life with customers, employee representatives, outsourcing agencies etc. Although negotiation is a communication process, it requires special understanding and skills to become successful in this process. The necessary inputs are:


  • What is negotiation and its importance
  • Negotiation and bargaining
  • Types of negotiation
  • Stages of negotiation
  • Negotiation styles
  • Strategies and techniques of successful negotiation
  • Qualities of an effective negotiator
  • Understanding the opponent and handling objections

Programs:
  • Effective Communication for Managing people (Duration I day)
  • Negotiation Skills and Conflict Management -do-
  • Communication for Trainers -do-
  • Personality Development and Etiquette -do-
  • Interpersonal Relationship -do-

3. Leadership and Team building

Leadership is not merely managing people. Leadership is an attitude for achieving excellence towards achievement of objectives through continuous involvement of people. Leaders are change agents. Organizations need to create such attitudes among employees who become self-motivated and acquire skills to influence people through demonstration of their inherent positive qualities. We need to stimulate employees to come out of their shell and to lead a life full of challenges and achievements. Eventually, the organizations will grow. The necessary inputs are:


  • What is leadership
  • The leadership and its relevance to individual life
  • Role of leadership in running organizations effectively
  • The leadership qualities and styles
  • Excellence through teamwork
  • How to build a team for achieving objectives

Programs:
  • Transformational Leadership (Duration 1 day)
  • Developing Leadership Styles and attributes -do-
  • Be a Leader -do-
  • Inspiring Leadership -do-
  • Team Building and Working together -do-

Managing Self

4. Programs on Self Motivation and Self Awareness
Self Awareness

The biggest discovery of a human being is to be aware of his own inner potential. The key to every understanding and function a human being does in the external world is the result of what happens in the inner world of human beings. Unfortunately, in spite of this truth, human beings try to accumulate more and more knowledge of the external world, totally ignoring the potential within his inner self. No skill, whether it is management skill or skill for managing others is useful till one is clear about skills for managing self. For managing self, it is imperative to be aware of one’s self. A person aware of his inner potential even partially can turn everything into success in the external world. This program tries to stimulate people to move into the path of self awareness to make them successful in their pursuit in individual as well as organizational life. The inputs are:


  • What is self awareness? How it is important
  • Understanding human system
  • Being aware of physical body, mental body and energy body
  • Connecting human being to the external world
  • The power of intention
  • The power of meditation
  • Management of stress

Programs:
  • Motivating Self and Others (Duration 1 day)
  • Self Motivation and Positive Attitude -do-
  • Self Awareness for Success -do-
  • The Journey of Success -do-

5. Programs on Stress Management and Emotional Intelligence
Stress Management

In today’s highly demanding environment everyone is subjected to various amount of stress. Whereas stress is inevitable, it is also required to take steps to mitigate the effects of stress so as to maintain a long and healthy life. By understanding the physical and mental causes of stress and by practicing some simple habits one can manage to reduce the effects of stress in his life. This program can help the individuals to create balance and harmony in his life and remain happy and healthy. The inputs are:


  • Understanding stress and causes of stress
  • Understanding Physical, mental and spiritual body
  • Self awareness
  • Emotional intelligence
  • Mindfulness and compassion
  • Learning meditation and Pranayama

Emotional Intelligence

Every moment, a human being experiences emotion in response to anything that is received by him as an input. The brain sends a message to the individual to react or not to react in a particular way. Referring to the accumulated data over the past period of life one learns to behave in a particular way mentally and physiologically. The worst part is that one becomes victim of such emotion as a result of continuous presence of the feelings generated out of any emotion. The emotionally intelligent person needs to get out of it. Also, one needs to learn to act or react differently in different situation contrary to what he has learned from his previous experiences. An emotionally intelligent person is the most competent person to handle the challenges of managing situations that are cool, calm and unperturbed by the emotional strokes. The inputs for this topic are:


  • What is emotional intelligence and how it is different from other intelligence
  • The mechanism of eruption of emotions in human system
  • Identifying the various components of emotional intelligence
  • How not to be victim of emotions
  • How to use emotions for positive results
  • The social awareness and self awareness

Programs:
  • Managing Stress for Well being and Growth (Duration 1 day)
  • Managing Stress through Self-awareness -do-
  • Meditation for Peace, Happiness and Productivity -do-
  • Awareness of Yoga, Meditation and Pranayama -do-
  • Emotional Intelligence for Success -do-

6. Other common programs
  • Communication, behavior, courtesy and etiquette in everyday life to develop effective interpersonal relationship (Duration 1 Day)
  • Me and my time – How to win the barriers of time -do-
  • Live healthy, live long and work effectively -do-
  • Motivating self to achieve success -do-
  • Manage your emotions, manage your stress -do-
  • Leadership in everyday life -do-
  • Organizing self to achieve success -do-
  • Meditation for healthy and successful life -do-

Apart from the above subjects Life energy is also imparting training in the areas of decision making, Knowledge management, Change management, Positive thinking, Time management, various areas of Banking etc.

SWADESH CHAKRABARTY

(Director, Life Energy Learning Systems)
Swadesh.bestlife@gmail.com
9818635599, www.skchakrabarty.com